Kind, calm care that supports the whole family

Care that connects. Calm that comforts. Space to grow.

At Happy Hearts Agency, we believe that truly meaningful care begins with connection and joy. That’s why every nanny and babysitter we place brings not just experience, but a warm, calm presence—and a genuine respect for who your child is.

Our Approach

Grounded in kindness and listening, we aim to give children space to be themselves. We treasure the small moments—quiet chats, curious questions, and silly giggles—because that’s where trust and confidence grow.

Through nature play, exploration, and calm presence, our carers support your child’s growth without pressure. Whether it’s running races or sharing quiet time, care with us is about helping children feel seen, heard, and supported—every step of the way.

Our story…

We’re a couple with three little ones of our own, and like many parents, we’ve truly tried it all when it comes to childcare. As two full-time working parents, we know just how crucial—and challenging—it can be to find someone who not only cares for your children, but brings calm, support, and a little extra joy to your home. When people say it takes a village, we get it. Deeply.

Happy Hearts Agency was founded in 2020 by Sarah, a passionate educator and mindfulness guide with decades of experience in children’s care. Her vision was simple and beautiful: to bring kind, calm, heart-centered care into families' homes—leaving everyone, not just the kids, with a happy heart. She grew the agency with love across Melbourne and Byron Bay, earning a reputation for care that truly connects.

When we were looking for a new nanny ourselves, Happy Hearts came highly recommended—and instantly felt like a breath of fresh air. So when Sarah decided to pass on the torch and begin a new adventure, stepping in felt like the most natural thing in the world.

We’re honoured to carry on what she started and continue helping families find support that feels just right.

From our family to yours—welcome to Happy Hearts.

Our Core Focuses

  • CONNECTION

    We prioritize mindful, comforting care that ensures every child feels seen, heard, loved, and valued in our togetherness.

  • QUALITY

    Heart-centred care involves prioritizing personal relationships, supporting health, providing guidance, and working with children from where they are.

  • EDUCATION

    We believe in being open-minded, adaptable, and receptive to new ideas and experiences, so we can provide the best possible care for the children we work with.

  • RESPECT

    We prioritize transparent and honest communication, respecting the needs and wants of families and carers, building trust through our authenticity, reliability, and patience.

Book A Babysitter >

Happy Hearts - Parent Reviews

  • ⭐️⭐️⭐️⭐️⭐️ - Kat Rollings

    When our current nanny had to cancel the day before our 2 week booking Sarah and her team came to our rescue! They made it SO easy, seamless and wonderful for us.

    Sarah is a great communicator and the nanny she suggested was just amazing. We would HIGHLY recommend Happy Hearts.

    Reliable, trustworthy and lovely humans

  • ⭐️⭐️⭐️⭐️⭐️ - Melissa Davies

    It was really important to me that the carers shared the same parenting values as me - respectful, gentle, child led care.

    I would use Happy Hearts again and again. Thank you

  • ⭐️⭐️⭐️⭐️⭐️ - Juilet Allen

    Best nanny agency! Sarah has been so supportive, helpful and understanding when finding us the perfect nanny.

    We are really impressed and highly recommend Happy Hearts!

  • ⭐️⭐️⭐️⭐️⭐️ - Emily Love

    Happy Hearts Nannying Agency has been a wonderful source of support with my family moving to a new area. Sarah has provided some of the most caring, responsible and attentive nannies for my children.

    Her service is professional and reliable - I would recommend to all my friends

  • ⭐️⭐️⭐️⭐️⭐️ - Tegan Miller

    The whole experience with Happy Hearts was wonderful, we had two nannies over the period of 1 year and both were incredible - such caring, supportive and fun carers - spending quality time with Parker doing all sorts of educational play.

    Sarah was fantastic to deal with in helping us find the right carer and all other aspects throughout the process.

    Highly recommend

  • ⭐️⭐️⭐️⭐️⭐️ - Simon Gawn

    We have twins and this was our first experience leaving them with someone outside of family.

    We felt very comfortable leaving them with the Happy Hearts team.

  • ⭐️⭐️⭐️⭐️⭐️ - Louisa Lawless

    We had a great experience with Happy Hearts - Dee our babysitter was fantastic. She was on time, confident and very capable.

    The kids absolutely loved her!

  • ⭐️⭐️⭐️⭐️⭐️ - Simone Rosenbauer

    I would recommend Happy Hearts 300%

    Sarah is a very caring and great soul and we were very happy to find a babysitter on our holiday with Happy Hearts! You’re in good hands!!!

  • ⭐️⭐️⭐️⭐️⭐️ - Joe Thompson

    Happy Hearts Agency is such an incredible service in the local area. Sarah was absolutely wonderful to deal with and is incredibly professional.

    Definitely recommend!

  • ⭐️⭐️⭐️⭐️⭐️ - Lina Ellis-Lorde

    Sarah has been a dream since the first time we met for an interview. She is thoughtful and caring as well as organised and professional.

    The amount of effort and creativity she puts into caring for children is inspiring.

    My experience working for her as a carer has been wonderful, and I couldn't recommend her more!

  • ⭐️⭐️⭐️⭐️⭐️ - Olivia Drake

    Such a supportive experience. Could not have been happier with the service Happy Hearts gave us - being the first time we had arranged a babysitter for our 4 year old daughter it was a big thing for us and Sarah held our hand through the entire experience - connecting us with a carer that our daughter adores (we do too) who we have with us now on a weekly basis.

    Sarah's constant communication blew me away and she immediately felt apart of our family. Highly recommend.

  • ⭐️⭐️⭐️⭐️⭐️ - Paula Conroy

    Happy Hearts has been an extremely positive experience for me in finding a wonderful nanny to support our family. Sarah has been incredibly responsive and the values of the organisation are absolutely attuned to the service received.

    I highly recommend their services if you are wishing to meet a perfect nanny for your family's needs :-)

  • ⭐️⭐️⭐️⭐️⭐️ - Sophie Rutherford

    Sarah and her team of beautiful helpers saved us on a recent trip to Byron Bay.

    My daughter has a new favourite person in Phoebe! Booking was a seamless experience - we will use again whenever we are in town. Thank you team! X

  • ⭐️⭐️⭐️⭐️⭐️ - Elizabeth Briskin

    We have used Happy Hearts many times on our frequent Byron trips. All of the sitters are warm, loving and caring. Our girls have so much fun with them.

    We couldn't recommend them more highly!

  • ⭐️⭐️⭐️⭐️⭐️ - Nicky Fenhon

    “I have worked as a Happy Hearts Nanny for a year, and I can’t even begin to explain how wonderful it feels to work with an agency that aligns with my values. The care and effort Sarah puts into finding the perfect fit between Carer and family is second to none.

    I have never felt so cared for and important, and all of the families I work with feel the same. There is a focus on communication, connection, respect and mindfulness and these filter through every aspect of the agency”

Book Your Babysitter Now >